Your website’s domain (i.e. yourdomain.com) is registered through a third party provider called a DNS. Often this is the same as where your site was originally hosted. Most web hosts (BlueHost, GoDaddy, etc.) provide domains. If your project with CreativeMMS includes launching a new website or managing your domain, we will need login credentials to your DNS provider.
If you are not sure who your DNS provider is, you can check using a ‘whois’ lookup by entering the domain and validating the registration information. https://whois.icann.org/en
A ‘whois’ lookup should confirm the registered administrator associated with the domain, and what site issued the registration.
If we are not able to access your DNS, we may not be able to update your site’s domain at launch.
If you have a developer, they will also have this information if you do not have access. If you do not have a developer, please contact your hosting provider for the above information.